FAQs – Payments & Refunds

How do you handle payments?
Payments – Upon acceptance to a program, you will be invoiced via WePay for the $500 deposit, which is required to confirm your spot. The remaining balance will be split into two invoices to be paid off 12 weeks before your departure, and the final balance being due within 8 weeks of your departure date.

If you require special payment arrangements, please contact us at Crooked Trails.

How can I pay?
Checks: Both personal and cashier’s checks are accepted and may be sent to:
Crooked Trails, P.O. Box 94034, Seattle, WA 98124
A 3% discount on all program fees is applied to payments made by check!

Credit card: Visa or MasterCard payments can be made directly online from the secured invoices you will receive via email when admitted to a program. Payments can also be processed over the phone. Call Crooked Trails at (206) 300-6767 to make that payment.

Money transfers: Call Crooked Trails at (206) 383-9828.

How do you handle refunds?
Refunds – Should you need to withdraw from a program, the $500 deposit is not refundable, unless the program is cancelled. The balance of your payments will be refunded according to the refund policy (based on the number of weeks before departure).

If Crooked Trails cancels the program, your payments will be refunded in full.
Important: It is highly recommended that you do not purchase airline tickets until directed to do so by Crooked Trails. If we do not meet our minimum number of participants 6 weeks before a program begins, the program may be cancelled. Payments made to Crooked Trails will be refunded according to our standard refund policy, but we are unable to request the same of the airlines.